Open the menu and select Serial & Restore if you're on an Android device. Enter your Serial and Restore Code9. We discovered this issue first with my friend's account and her mobile authenticator. The recent Battlenet Mobile Authenticator update on Android wipes out your serial number and gives you a new serial number. weblink
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Call blizzard, remove the old one, attach the new one. Reply With Quote 2011-12-07,06:19 PM #4 Scarlet View Profile View Forum Posts Private Message View Started Threads High Overlord Join Date Sep 2009 Location Land of Ooo Posts 103 I did Chris Pereira is a freelance writer who once deleted the Mobile Authenticator without first removing it from his Battle.net account. By Chris Pereira Blizzard has warned Battle.net Mobile Authenticator iOS app users of a potential problem that may arise when updating their devices to the latest version of iOS.
Also pardon my ignorance if this could have been done in an easier manner than sending in a ticket or coming to the forums for help. Dishonored 2 First Impressions Tyranny Review Advertisement Harry Potter's David Yates to Direct All 5 Fantastic Beasts Movies The Walking Dead: Negan Invades Rick's Turf Lightsaber Crystal Ignites New Theory for hit reply to the email and attach the requested information. Battle.net Authenticator Page Not Found Advertisement Brought to players's attention a couple of days ago on Blizzard's forums, in some cases upgrading from iOS 6-something to the shiny new iOS 7 could result in a reset
message the moderators. Battle Net Authenticator Removal Then you're in for a headache. Ask here!Because the default UI is for squares.Issues with our site? page Blood and Gore Crude Humor Mild Language Suggestive Themes Use of Alcohol Violence Online Interactions Not Rated by the ESRB Support Feedback Americas - English (US) Region Americas Europe Asia China Language
Reply With Quote 2012-07-22,03:30 AM #5 Zapht View Profile View Forum Posts Private Message View Started Threads Grunt Join Date Jun 2012 Posts 11 good luck. -Z Reply With Quote « Battle Net Authenticator Setting Up If you have iCloud Keychain enabled, you can restore your authenticator through Cloud Sync. So, awhile back I had decided to put a mobile authenticator on my account seeing as I had just gotten an Iphone. dictated but not read.
If it resets, there's no logging in, period. Keep it civil, please Last edited by Darsithis; 2011-12-19 at 03:43 PM. Battle Net Authenticator Code Not Working It's pretty common, everywhere. Battle Net Authenticator Restore Code Even my bank has other methods than an ID to prove I'm me on the net.
Be wary of updating to iOS 7 without first taking some precautionary steps. http://giltronix.com/net-authenticator/blizzard-authenticator-app-not-working.html Unlocked Nintendo Voice Chat IGN Anime Club more shows Fireteam Chat IGN Unfiltered Prepare to Try Keepin' It Reel IGN Plays IGN Originals Every Thrs at 12pm PT / 3pm ET An inch. Reply With Quote 2011-12-19,01:59 PM #12 ThatInternet View Profile View Forum Posts Private Message View Started Threads Mechagnome Join Date Oct 2011 Location Shrine of Talos Posts 648 Originally Posted by Battlenet Authenticator New Phone
The process was kind of a pain in the ass. Update your authenticator app5. So i logged on to another one of my Bnet account and I sent a ticket and haven't gotten a response yet. check over here Any help would be appreciated!
Reply With Quote 2011-12-07,06:20 PM #5 Gobsplosion View Profile View Forum Posts Private Message View Started Threads The Patient Join Date Oct 2011 Posts 203 you can also call them, my Battlenet Sms Protect It is just a desktop application and is legal and works. Took a little over a week.
I have tried contacting Blizzard but at the time i called them they weren't accepting phone calls. It's a bit of a pain. I just swapped from physical to mobile myself because whenever I wanted to play from another location than "my room", I never had the authenticator with me. ---------- Post added 2011-12-19 Battle.net Authenticator Stuck On Setting Up Please also provide the following: Device modelOS versionNetwork carrierIs your device rooted?
Once you can get ahold of them via phone, you can submit either the first 6 of your license key or some other form of identification and they'll remove the authenticator I suspected the serial number was the issue so I did the following steps to solve the problem. Posting Permissions You may not post new threads You may not post replies You may not post attachments You may not edit your posts BB code is On Smilies are this content The next thing it said was that the account info was wrong and i should go to battle.net.
Any suggestions? The old authenticator is still on your account, unfortunately. Reply With Quote 2011-12-19,01:58 PM #11 Klora View Profile View Forum Posts Private Message View Started Threads Stood in the Fire Join Date Jan 2011 Location Ellicott City, MD Posts 381